NUS is committed to making our events accessible and values feedback that supports us to ensure all Reps can fully participate in and enjoy our conferences.

Below is some general access information to help reps know what to expect at conference. If you have a specific access requirement that has not yet been raised with NUS please get in touch with our membership team to see how we can assist before the event: [email protected]

Getting here

You can find information on getting to the venue here.

Accessing the building

The entrance to the Winter Gardens Conference Centre is flat floor/step-free access.

The entrance we are using is on Leopold Grove - FY1 4LD.

What rooms will we be using?

The main room for National Conference will be the Ballroom.

Circle 3 and Circle 4 will be opened up into one space to create a breakout space. Click here for a virtual tour of the Circle space.

Circle 1 will be closed off to create a breakout space.

Circle 2 will be closed off creating a breakout space.

The other breakout spaces will be on the ground level - the Foyer room will be split into Foyer 1 and Foyer 2. Click here for a virtual tour of the Foyer space.

Accessible Toilets

Ground Floor: Accessible toilet is located on the ground floor inside the Conference Centre, right hand transfer: Accessible Toilet Information

Level 1: Accessible toilet is located on Level 1 inside the Conference Centre, left hand transfer: Accessible Toilet Information Level 1

Lift Information

Information on lift access to all levels of the venue can be found here.

Ear Defenders

We encourage reps to bring their own ear defenders where possible. Please speak to our welcome team at registration who will do what they can to assist.

Auto captioning

We will have auto captioning in each of the rooms.

Well-being / Quiet space

This will be through the Foyer area into this space called the Annex. This will be always staffed by our well-being team throughout the Conference.

Multifaith Room

There will be two Multifaith Rooms available throughout the Conference. These will be clearly signposted. One of the rooms will be for women only.

Reserved Access Seating

We will have tables reserved at the front of each room for access.

If you have a preferred location let our delegate experience staff know on arrival and we will do our best to accommodation your request.

BSL

We have had no requests for BSL for National Conference.

Coloured Printing

If you have requested documents in a specific format and/or specific coloured paper in advance of the Conference, then this will be available for collection at registration on arrival.

Please let the welcome team know so they can provide you with your pack.

Hearing Loops

The venue's Conference Centre has built in hearing loops in each of the rooms. Please let staff onsite know if you have any issues.

First Aid

We have several first aid trained staff onsite, please speak to a member of the NUS Staff team who will be wearing NUS branded T-Shirts and they will be able to assist.

If you require medication to be stored in a fridge, please let one of our team know – we will have a small fridge in the well-being space specifically for this purpose.

All medication must be clearly labelled.

Conference Phone Number

If you require assistance during the event, then please contact the Conference Phone number - 07980 845 639. This will also be provided at the start of each Conference.

Catering

There is no catering provided at any of these events.

The venue will have cash catering onsite in the Conference Centre and the Bistro will also be open. We have requested no nuts for this event.

What if I am attending Liberation Conference too?

Click here for access information for NUS Liberation Conference 2024.

If you have registered an access requirement with us at point of registration you should now have been contacted individually by a member our of team. If you have not received an email, then we are unaware of your access requirements so please get in touch with our membership team to see how we can assist before the event: [email protected]

Click the buttons below to navigate to different parts of the National Conference Hub.