Contact Us

Advice & Support:

Please contact NUS via the most appropriate avenue below. We recommend that students contact their students' union first, particularly for advice or support.

Student Discount Cards:

NUS no longer administer or manage the student discount cards (NUS extra or TOTUM). Any queries must be directed toward the TOTUM team:

For any queries regarding your Student Discount Card (TOTUM or NUS Extra) please contact:

- TOTUM via website
- Direct message via Facebook  (@WeAreTotum)
- Private message on Twitter (@WeAreTotum)
- Email at help@TOTUM.com.

NUS are unable to help with any student discount card queries as we no longer have access to the system. Any log in queries, including on NUS.org.uk, MUST be sent to TOTUM.