Contact Us

Advice & Support:

Please contact NUS via the most appropriate avenue below. We recommend that students contact their students' union first, particularly for advice or support.

Please click here for our contact form.

Student Discount Cards:

NUS no longer administer or manage the student discount cards (NUS extra or TOTUM). Any queries must be directed toward the TOTUM team:

For any queries regarding your Student Discount Card (TOTUM or NUS Extra) please contact:

TOTUM via website
- Direct message via Facebook  (@WeAreTotum)
- Private message on Twitter (@WeAreTotum)
- Email at

NUS are unable to help with any student discount card queries as we no longer have access to the system. Any log in queries, including on, MUST be sent to TOTUM.

NUS Services

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NUS Services Ltd, Ian King House, Snape Road, 
Macclesfield, SK10 2NZ | Telephone: 0300 303 8602*

*(Please do not call regarding student discount cards. You will be redirected to TOTUM website)

NUS Scotland

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NUS Scotland, 1 Papermill Wynd, McDonald Road, Edinburgh, EH7 4QL  

NUS Wales / UCMC

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NUS Wales 2nd floor, Cambrian Buildings, Mount Stuart Square, Cardiff, CF10 5FL // UCMC, 2il Lawr, Adeiladau Cambrian, Sgwâr Mount Stuart, Caerdydd, CF10 5FL 



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42 Dublin Road, Belfast, BT2 7HN

Visit the NUS Commercial Services pages for more information about NUS Services.