- Member / customer surveys
- Student / Officer / Staff focus groups
- Full strategic reviews
- Commercial services reviews
- Mystery shopping
- Projective techniques / Scenario testing
- Impact evaluation
- Engagement research
- Concept testing
We understand that each Students’ Union offers its own student experience and identity, so we never apply a one-size-fits-all approach. NUS Services pride ourselves on working with our unions to deliver incisive, intelligent findings.
Because we devote all our work to and for students, we deliver additional national insight and benchmarking to support findings from your union.
NUS Services use a full armamentarium of research techniques to provide excellence in qualitative and quantitative research, including:
- Desk research
- Surveys
- Focus groups and Interviews
- Mystery shopping
- Research panels
And don’t just take it from us, read a blog post about our knowledge of students’ unions, be it to support officers, staff or holistic strategy
To find out more about how NUS Services can support your Union’s journey, please contact Elizabeth Bone, Head of Group Research.
